Customer Experience

The utility of your AV system is reflected in the value it delivers to the business. TAV celebrates many long-term client relationships because we take a lifecycle approach to their systems – we remain committed to our customers with consultation and advice, ongoing support, and system enhancements.

At the close of each project we ask: “How did we do?”; “What can we do better?”; “Will you continue to work with us?”.  The answers to these questions help us shape our offerings and processes.  And this ongoing commitment to the long-term is reflected in our customers’ endorsements of us:


“In my years of working with Todd AV, they have always sensed an urgency around audio visual equipment.  The success of a very important business meeting can rest on the technology used and for Oxford Properties to deliver excellent customer service, our audio visual equipment needs to be functioning perfectly at all times.  Todd AV fully understands this and ensures excellent quality, quick response times and always support coverage when needed.  Thanks to Todd AV and their customer service values which always support ours!”

Reta Labiuk, Assistant Property Manager, BA, RPA, Oxford Properties Group


“TAV managed the design, build and integration of our AV systems in more than 30 rooms (boardrooms, training and meeting rooms) when we moved our offices in downtown Calgary. With a fairly large and complex set of systems, we’ve been able to rely on TAV for efficient and responsive support and service whenever we need it. We would like to thank the staff of TAV for the excellent service and attention to detail.”

Adam Vazzoler, TAQA North Ltd


“Silver Springs Community Association engaged Todd Audio Visual to install new projectors and speakers in our main rental rooms .  We are very pleased with the new Audio Visual aids in our building and have had very positive responses from our clients.   The install and follow up on the project went very well indeed, and TAV worked within the difficult scheduling constraints of our busy facility.   We will most certainly engage Todd Audio Visual to complete the next phase of our AV development.”

Rita McMillan, Building Operations, Silver Springs Community Association
From the very beginning, it has been a pleasure working with Todd AV. I had a number of small projects and you were very good about pointing out the best value options for each room’s intended purpose. We had two dysfunctional conference rooms and we now have an excellent boardroom, a more useful conference room plus two smaller functional meeting rooms.

I appreciate the open communication, transparency on cost, and your mindfulness of sticking to the budget. I was also impressed with the overall professionalism of every Todd AV person I came in contact with – it is pretty hard to pull that off without having a supportive organizational culture.”

John Lema, Director, Managed Services & Hosting, P2 Energy Solutions

 

Our Customers

In 33 years of business, we’ve enjoyed thousands of strong customer relationships.  And during that time we’ve employed every technology in virtually every application our customers could imagine.  All these technologies and applications – delivered across the primary AV market segments – are represented below in a small sampling of our most recent customer relationships.

 

Bentall Kennedy

Bentall Kennedy is one of North America’s largest real estate investment advisory and services firms, serving the interests of over 550 institutional investors and 132 million square feet of office, retail, industrial and multi-residential property throughout the United States and Canada.

Todd Audio Visual’s solution for Bentall Kennedy – over many years, system design and install of complex Crestron-based AV systems at multiple sites for applications that include conference centers, executive boardrooms, meeting rooms, and fitness centers.

 

Canadian Natural (CNRL)

Canadian Natural is one of the largest independent crude oil and natural gas producers in the world, which targets cost effective alternatives to develop its portfolio of projects and to deliver its defined growth plan.

Todd Audio Visual’s solution for Canadian Natural – system design, supply and install of complex executive boardroom AV conferencing solutions, featuring the Crestron control platform and Polycom SoundStructure technology.

 

Canyon Technical Services

Canyon Technical Services supports the oil and gas industry’s hydraulic fracturing processes, supplying equipment, materials technology and people in the service of its customer base.

Todd Audio Visual’s solution for Canyon – system design, supply and install of head office and remote locations of Crestron-based AV systems in boardrooms, training rooms, and FRAC command and control facilities.

 

CBRE Global Corporate Services

CBRE Global Corporate Services group works with corporations and other occupiers of real estate to develop and execute strategies that align real estate decisions with business performance and management objectives.

Todd Audio Visual’s solution for CBRE – over many years, system design, supply and install of boardroom and meeting room AV systems for various CBRE clients; systems featured dropdown screens with projector, audio conferencing, and Crestron-based automated system control. 

 

Crescent Point Energy Corp.

Crescent Point Energy is a conventional oil and gas producer, characterized by a focus that is dynamic, disciplined and driven by results in order to manage the risks associated with the oil and gas industry and to provide long-term investor stability.

Todd Audio Visual’s solution for Crescent Point – over many years, ongoing system design and supply and AV support services at head office and multiple remote locations; system design, supply and install of Carlyle Rail Command Centre AV systems, with conferencing connectivity to Calgary head office; system design, supply and install of a complex Crestron-based AV solution for 10 floors at the new Calgary head office location, including applications in executive boardrooms (full remote AV conferencing), meeting rooms, command and control, breakout areas, exercise facilities and employee bistro/lounge.

 

Livingston Place

Located in downtown Calgary, Livingston Place is a premier office complex including parking, retail and a large outdoor plaza, which features class “AAA” office space and a private Fitness Centre and Conference Centre.

Todd Audio Visual’s solution for Livingston Place – over many years, system design and ongoing upgrade of projection based display and audio/video conferencing solutions for the Conference Centre, featuring wireless microphone and sound reinforcement solutions driven by wall-mounted touch panel technology; additional provision of lounge and lobby display systems, and overhead music systems. 

 

Oxford Properties Group

Oxford plays an active role in Canada’s major cities, and today the company has over $20 billion in assets under management across the country comprising 50 million square feet of Canada’s very best office, retail, multi-residential, industrial and hotel real estate.

Todd Audio Visual’s solution for Oxford – over many years, multiple system design & installation projects of complex executive boardroom, meeting room and conference centre projects in some of Calgary’s most prestigious business towers, incorporating the AV industry’s leading-edge technologies. 

 

RCCG Cornerstone Church

RCCG was founded in 1952 and since then has grown to over 23,000 parishes worldwide, with established missions in many African countries, as well as Europe, Asia, the United States, the Caribbean, Canada, South America and Australia.

Todd Audio Visual’s solution for RCCG – complete system design services for the new build project for RCCG, including supply & install & programming of the Crestron-based control system for audio and video mixing, sanctuary camera (Vaddio) and projector (Panasonic) & screen (189” DaLite), video capture and streaming, facility-wide distributed audio, and facility-wide distributed video.

 

St. Vincent Liam Catholic Church

The Roman Catholic Diocese of Calgary was established in 1912.  The diocese stretches 110,000 square kilometers, spread across southern Alberta, and comprises over 400,000 Catholics, 68 parishes and 11 missions.

Todd Audio Visual’s solutions for St. Vincent Liam – complete system design services for the new build project for St. Vincent Liam, including supply & install & programming of the Creston-based control system, sound reinforcement and distributed audio system, Sanctuary camera system (Panasonic), and distributed video.

 

Sirocco Golf & Country Club

Sirocco Golf Club is semi private, 18 Hole Championship golf course located just minutes South of Calgary. Sirocco is open to the public and features the Siraia Dining Room and Ibby’s Lounge.

Todd Audio Visual’s solution for Sirocco – complete replacement of existing audio rack equipment, new Crestron wall-mounted touch panels, enhanced audio for guest areas, and upgrade of guest paging system.

 

Spectra Energy Corp.

Spectra Energy Corp is one of North America’s leading pipeline and midstream companies, having developed critically important pipelines and related infrastructure connecting supply sources to premium markets.

Todd Audio Visual’s solution for Spectra – over many years, system design and install of AV solutions for boardrooms, meeting rooms and training rooms at multiple locations, featuring projector and dual display solutions and video conferencing.

 

Strad Energy Services

Strad Energy Services is a provider of well-site infrastructure and activation solutions to the Canadian and US energy industries, and a proven partner for equipment, services and solutions.

Todd Audio Visual’s solution for Strad – AV system relocation and upgrade to new office location, including new projector and screen display systems in multiple boardrooms and meeting rooms, with Extron-based sound reinforcement; system design, supply and install of dual display systems and audio conferencing solutions at multiple remote operating offices.

 

TAQA North

TAQA North is the Canadian subsidiary of the international energy and water parent company listed in Abu Dhabi, operating in 11 countries across four continents, with investments in power generation, water desalination, oil and gas exploration and production, pipelines and gas storage.

Todd Audio Visual’s solution for TAQA – over many years, system design and install of Crestron-based executive boardrooms and meeting rooms on 10 floors, employing dual display and projector solutions, Polycom video conferencing solutions, wireless microphone technology, lighting and blind management, and digital signage in employee areas.

 

TransCanada Pipelines

TransCanada is a leading energy infrastructure company in North America, with a strong focus on pipelines and power generation opportunities located in regions where it has or can develop significant competitive advantages.

Todd Audio Visual’s solution for TransCanada – system design, supply and install of an extensive and complex Crestron-based AV infrastructure for multiple rooms on multiple floors at multiple sites in Calgary, Hardisty, Vancouver, Toronto, and Montreal.